Kristal Joyce Ferolino

Product Owner & Business Analyst

Hedehusene, Denmark · CPR-registered · Eligible to work until May 2031

Skilled in turning business needs into clear user stories. Experienced in product backlog management, user story refinement, and delivering successful product releases. Strong collaborator, aligning stakeholders and cross-functional teams to drive product improvements. Recently relocated to Denmark with full work authorization and actively learning Danish.

Skills & Tools

Experience

  1. Relocation and Professional Development

    Copenhagen, Denmark · Mar 2026 – Present

    Relocated under EU family reunification with full work authorization (CPR-registered, valid until May 2031). Actively learning Danish and pursuing Product Owner and Business Analyst opportunities.

  2. Business Analyst

    Prime Strata Support Services · Oct 2024 – Feb 2026

    Led requirements gathering and produced functional specs that improved delivery accuracy across stakeholder and development teams.

  3. Product Owner / Project Manager

    Viseo BPO Philippines · Aug 2018 – Sep 2024

    Owned the product backlog and roadmap for 6+ years, translating stakeholder needs into actionable user stories and leading all Agile ceremonies.

  4. Test Engineering Analyst

    Accenture · Feb 2014 – Aug 2018

    Served as Subject Matter Expert for core applications, facilitated defect triage, and ensured on-time QA sign-off across release cycles.

Certifications

Languages

Education

BS Electronics and Communications Engineering

University of San Carlos · Cebu, Philippines · 2012